Rent

Terms and Conditions for Chalet Booking and Use

First: Check-in and Check-out

1. The tenant (lessee) declares that he/she is over twenty-one (21) years of age at the time of receiving the chalet.
2. The purpose of the rental is for family use only. Entry of young men (males) unaccompanied by their families is strictly prohibited. In case of violation, the owner/lessor has the right to deny entry and cancel the booking without refund of any paid amounts or the security deposit.
3. The contract is valid from the check-in date until the check-out date, with check-in at 10:00 AM and check-out at 2:00 PM.

Second: Commitment to Check-out Time

1. The tenant must vacate the chalet no later than 2:00 PM.
2. In case of delay, a penalty of twenty-five Kuwaiti Dinars (KWD 25) per hour will be applied and deducted directly from the security deposit.
3. The tenant shall return the rented premises with all its contents (facilities, furniture, appliances, etc.) in the same condition as received.
4. The tenant acknowledges having inspected the premises upon delivery, confirming its condition and suitability for use, and receiving the swimming pool clean.

Third: Advance Payments, Cancellation, and No-show

1. If the tenant vacates the premises before the end of the contract, he/she remains liable for the full rental value of the agreed period.
2. For cancellations made less than one (1) week prior to check-in, 50% of the total amount paid will be deducted.
3. For cancellations made two (2) weeks or more prior to check-in, 30% of the total amount paid will be deducted.
4. If only a down payment (deposit) was made and the balance is not paid ten (10) days before check-in, the entire deposit (100%) will be forfeited.
5. The tenant must notify the owner immediately of any malfunctions or defects in sanitary or electrical equipment for necessary repairs.

Fourth: General Conditions of Use

1. It is prohibited to store any illegal or flammable materials inside the premises. Only officially approved decorative materials may be used. The tenant is fully liable for any fire or damage occurring inside the chalet for any reason.
2. No animals or birds, whether domestic or wild, are allowed inside the chalet or its facilities.
3. Parties or gatherings exceeding the chalet’s capacity are strictly prohibited. Violation results in automatic termination of the contract without notice.
4. Neighbors must be respected; noise and disturbance are prohibited. The tenant is responsible for cleanliness, safety, and any damages caused by him/her or accompanying persons.
5. The tenant bears full responsibility for any accidents, injuries, or deaths (God forbid) inside or resulting from use of the swimming pool. The owner is fully discharged of liability.
6. This contract is governed by Law No. 35 of 1987 on real estate leasing and its amendments. Rental disputes fall under the jurisdiction of the Kuwaiti Rent Courts.
7. The contract is automatically terminated without warning if the tenant breaches any condition, and the owner has the right to immediate eviction without compensation.

Fifth: Security Deposit

1. The tenant shall pay the security deposit amount specified in the booking invoice. This deposit must be paid ten (10) days before check-in, and the contract is not valid until full payment is made.
2. The deposit will be refunded within three (3) to fourteen (14) days after check-out, after deducting any amounts for damages or losses during the stay.

Sixth: Additional Obligations of the Tenant

1. The tenant shall maintain the cleanliness of the chalet and all its belongings.
2. The tenant shall respect the privacy and comfort of neighbors and bears full legal responsibility in case of any complaints, with no liability on the owner.
3. The tenant shall maintain quietness and comply with all laws and regulations in Kuwait. The company has the right to evict the tenant using legal force if necessary, without refund of any amounts, even if the rental period has not been completed.
4. Gatherings or parties exceeding the chalet’s capacity, or in violation of public health regulations, are strictly prohibited. Violation results in immediate eviction without liability on the company.
5. The purpose of the lease is family use only; any other use contrary to the policies of "Shalehna" Company is prohibited.

Seventh: Force Majeure Cancellations

1. The tenant may only cancel in the event of death (God forbid), provided official proof is submitted. In this case, the booking may be postponed to a later available date, with no refund.
2. For cancellations due to any other reason, no refund will be given, whether for deposit or full payment.
3. The tenant releases the company from any responsibility regarding refunds and acknowledges that refunds are only possible in the cases mentioned above, and only in the form of rescheduling.

Eighth: Additional Special Obligations

1. Upon discovering any malfunction, breakage, or damage inside the chalet or its facilities, the tenant must immediately take photographs and notify the booking officer. Failure to do so makes the tenant fully liable for any damages discovered after check-out.
2. Before using the swimming pool, the tenant must inquire with the booking officer about any requirements or special instructions and fully comply with them. The tenant bears full responsibility in case of violation.
3. The tenant is obliged to ask the booking officer about any matter or use not mentioned in this contract or in the terms and conditions. Failure to inquire shall be deemed implicit acceptance of full responsibility for any violation or misunderstanding.